Terms & Conditions

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Product Orders

All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason. Prices are subject to change without notice.

3. Payment Terms

Payment must be received in full before products are shipped. We accept major credit cards and other payment methods as indicated on our website.

4. Shipping and Delivery

We aim to process and ship orders within 24-48 hours of receipt. Delivery times may vary based on location and shipping method selected.

5. Return Policy - 180-Day Guarantee

We offer a 180-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you may return it within 180 days for a full refund of the purchase price, minus shipping and handling fees. Products must be returned in their original condition.

6. Limitation of Liability

In no event shall our company be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from the use of our products or website.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

8. Anti-Spam Policy

We are committed to responsible email marketing practices and comply with all applicable anti-spam laws, including the CAN-SPAM Act. Our anti-spam policy includes:

  • Permission-Based Marketing: We only send marketing emails to individuals who have explicitly opted in to receive them
  • Clear Identification: All emails clearly identify our company and include accurate sender information
  • Honest Subject Lines: Our email subject lines accurately reflect the content of the message
  • Easy Unsubscribe: Every marketing email includes a clear and easy way to unsubscribe
  • Prompt Processing: Unsubscribe requests are processed within 10 business days
  • No Third-Party Sales: We do not sell, rent, or share your email address with third parties for marketing purposes

If you believe you have received spam from us or wish to report a violation of this policy, please contact us immediately at [email protected].

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States and the State of Ohio.

10. Contact Information

Phone: +1 (877) 286-4137

Email: [email protected]

Address:
Neonature
285 Northeast Ave
Tallmadge, OH 44278
United States